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LPN Photos

What this does​

Warehouse users can take photos of an LPN (for example, a pallet as it arrives) and attach them to that LPN.

Photos stay with the LPN, so anyone handling it later can see what it looked like when it was received or picked. They are useful for recording condition, packaging and labelling.


When to use​

  • Recording the condition of a pallet on arrival, before it is put away
  • Capturing evidence of damage or labelling problems
  • Checking an LPN visually during picking against earlier photos

Where you can add photos​

WhereHow
Receiving scan sequence — LPN stepUse the camera action on a single LPN.
Crossdock receiving (scan gun)Take pictures from the crossdock LPN list.
Crossdock receiving (web)Upload pictures from the crossdock section of the inventory order.
Outbound scan sequence — LPN screenUse the camera control to take a new photo or view photos already on the LPN.

How the camera action behaves depends on the device:

  • Phone or scan gun — opens the device camera.
  • Desktop — opens a file upload so you can attach an existing image.

If the camera cannot be opened, Teamship shows an Unable to open camera error.


Taking a photo during receiving​

  1. Run the receiving scan sequence to the LPN step.
  2. On the LPN you want to photograph, select the camera action.
  3. Take the photo (or choose a file on desktop).

Photos are added one LPN at a time — the camera action is not available as a bulk action on multiple selected LPNs. The camera icon is highlighted once the LPN has a photo.

Photos taken here appear against the LPN in the web view of the receiving order.


Viewing and adding photos during picking​

On the LPN screen of the outbound scan sequence, the camera control lets the picker:

  • View photos already attached to the LPN
  • Take a new photo

Using the camera does not advance the sequence. Continue by scanning or confirming the LPN as usual.


Photos and warehouse transfers​

When an LPN is moved to another warehouse, its photos move with it. New photos can still be added to the LPN at the destination warehouse.


Roles and permissions​

Warehouse users​

  • Take, upload and view LPN photos during receiving, crossdock receiving and picking

Common issues​

IssueLikely cause
Unable to open cameraThe device or browser has not allowed camera access, or no camera is available
Camera action is missing when several LPNs are selectedPhotos can only be added to one LPN at a time
A file picker opens instead of the cameraYou are on a desktop; choose an image file to upload