Admin
The Admin section contains advanced system-level tools used to manage, correct, and maintain operational data across warehouses, customers, inventory, and orders.
These features are intended for warehouse administrators and internal operations users. Actions taken here can directly affect inventory counts, billing, and order state and are therefore permission-restricted.
Where to find these tools
Several tools that used to sit under Admin in the side navigation have moved:
| Tool | Where to find it now |
|---|---|
| Delete Orders | No longer a separate menu item. Delete orders from the order itself. Deleted orders are listed in the All tab of each shipping order directory. |
| Manual Charges | Billing (formerly Account), warehouse roles only |
| Update Inventory Stock | Inventory, warehouse roles only (not Accounting or customers) |
| Scan Sequences (formerly Sequences) | Products, warehouse roles only |
| User Directory | Admin |
| Organization Settings | Admin |
Inventory Orders is also now its own menu item rather than sitting under Inventory.
Delete Orders
Authorized users can permanently delete orders that have not been completed, including shipping orders and inventory orders.
Orders can only be deleted if they are not completed. Once deleted, the order and its associated data cannot be recovered. Any reserved inventory tied to the order is released back into available stock.
This is commonly used when:
- An order was created in error
- An order is no longer required
- A workflow needs to be reset before fulfillment begins
See Delete Orders.
Manual Charges
The Manual Charges tool, found under Billing, allows warehouse users to apply billing adjustments outside of automated workflows.
Use this feature to:
- Apply one-off service charges
- Add agreed-upon fees not covered by standard rate rules
- Correct billing discrepancies
Manual charges are recorded for auditability and included in customer billing. See Manual Charges.
Update Inventory Stock
The Update Inventory Stock tool, found under Inventory, allows warehouse users to manually adjust inventory quantities.
This is typically used for:
- Correcting discrepancies found by cycle counts
- Damage, loss, or reconciliation events
- One-time corrections after operational issues
All inventory updates made here are logged and reflected in inventory history to maintain traceability. See Update Inventory Stock.
User Directory
The User Directory allows administrators to manage users across the organization.
From this page you can:
- View all warehouse and customer users
- Assign roles and permissions
- Activate or deactivate user access
Permissions configured here directly control which features users can access throughout Teamship.
Organization Settings
Organization Settings holds details that apply to the whole organization, including the timezone used for dates and automated billing, the organization logo, and integration connections. See Organization Settings.
Important Notes
- Admin tools are permission-restricted
- Actions taken with these tools may:
- Affect billing
- Modify inventory availability
- Permanently remove records
- All actions are logged for operational visibility