Audit Log
What this does
The Audit Log is a single place where Teamship records who did what, and when, across pallets, products, inventory, orders, integrations, users and invoices.
Use it for troubleshooting and operational analysis: when stock doesn't match, an order changed unexpectedly, or you need to know which user performed an action.
Alongside the central Audit Log, Teamship keeps more detailed history on individual records:
- Inventory history on each product
- LPN (pallet) history in LPN Lookup
- Last modified by details on integrations in Organization Settings
These are covered briefly under Related history views.
When to use
Use the Audit Log to:
- Find out who created, changed, deleted or closed an order
- Trace when a pallet was created, relocated, quarantined, shipped or deleted
- See who adjusted, relocated or received inventory
- Check when products were created, updated, deactivated or quarantined
- Confirm that a print request was sent
- Review changes to users, warehouses, transactions and invoices
Where to find it
The Audit Log is in the Admin section of the side navigation.
It is available to warehouse roles only. Customers do not see it.
What is logged
Each entry belongs to one category.
| Category | Actions recorded |
|---|---|
| Pallet | Created, renamed, shipped, quarantined, relocated, deleted |
| Product | Created, updated, deactivated, quarantined |
| Inventory | Received, reserved, relocated, picked, packed, unreserved, adjusted |
| Order (all order types) | Created, deleted, updated, picked, packed, closed |
| API | Print requested, order fetched, tracking sent, inventory synced |
| User | User created, user updated, warehouse created, warehouse updated |
| Invoice | Transaction edited, transaction deleted, invoice created, invoice processed |
Notes:
- Print requests are recorded, so you can confirm when a label or document was sent to print and by whom.
- Creating a draft shipping order is recorded differently from creating an open shipping order, so you can tell the two apart.
Reading the log
Each row shows:
| Column | What it shows |
|---|---|
| Date / Time | When the action happened |
| User | Who performed the action |
| Warehouse | The warehouse the action relates to |
| Order Number | The order involved, if any |
| Order Type | Shipping Order – Bulk, Shipping Order – Ecommerce, or Inventory Order |
| Action | What was done, for example "Pallet relocated" |
| Category | Pallet, Product, Inventory, Order, API, User or Invoice |
| SKU | The product involved, if any |
Searching and filtering
You can search the log and filter on its columns to narrow it down, for example:
- By Category, to see only inventory or only order activity
- By User, to see everything one person did
- By Order Number or SKU, to trace a single order or product
- By Date, to focus on a time window
What you can see
The log only shows activity for your organization and for the warehouses you have access to.
Related history views
The Audit Log gives an organization-wide view. For the full trail on a single record, use these views.
Inventory history (products)
Each product has an inventory history ledger listing every movement and adjustment, with date, event type, order reference, quantity change, location and attribute values. When several adjustments happen at the same moment, they are listed in the order they were made. It can be exported to Excel.
LPN (pallet) history
In LPN Lookup, select any LPN number to open its history. It shows LPN movements and the product movements within that LPN, newest first, and every column can be filtered and sorted.
Recorded events include:
- Creation and setup: LPN created or bulk-created, renamed, assigned to a location, converted to a tote LPN, LPN printed, tags added, edited or removed
- Receiving: pallet received, product added, quantity adjusted on the pallet, received into a new location, relocated from the receiving dock
- Storage and movement: putaway, relocation (including relocate by scan), replenishment into the pallet, transfer to another warehouse
- Picking: product picked (with picker and order or batch), pick cancelled or released, picked item returned, pallet assigned to an outbound order or batch, stock moved to a tote LPN, quantity deducted for bulk shipping
- Packing and shipping: quantity deducted from the tote LPN on order closure, pallet shipped
- Quality control: quarantined and released from quarantine
- Administrative: deleted, storage type or storage charge updated
See LPN Lookup.
Integration changes
When someone disconnects an integration in Organization Settings, Teamship asks for a double confirmation and records Last modified by with the user's name, date and time.
Roles and permissions
Warehouse users
- View, search and filter the Audit Log for the warehouses they can access
- View inventory history and LPN history
Customers
- Cannot see the Audit Log
- Can view product history for their own inventory
Administrators
- Same access as warehouse users, across the warehouses they are assigned to
- Control which warehouses each user can access in the User Directory, which in turn controls what each user sees in the log
Common issues
| Issue | Likely cause |
|---|---|
| I can't find the Audit Log | You are signed in with a customer role, or your role doesn't include Admin access |
| Activity for a warehouse is missing | You don't have access to that warehouse |
| An order shows a "created" entry but nobody released it | It was created as a draft. Draft creation is recorded separately from open order creation. |
| I need every movement on one pallet, not just key events | Use LPN history in LPN Lookup |
| Several inventory history lines have the same timestamp | Multiple adjustments were made at once. They are listed in the order they were made. |