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Create and Edit Products

Overview​

Products define the SKU-level master data used across Teamship.

Creating or editing a product controls how inventory is:

  • Received
  • Stored
  • Picked and packed
  • Shipped
  • Billed
  • Reported

Products can be created or updated by warehouse users or customers, depending on permissions.

When to create or edit a product​

Create or edit products when:

  • Introducing a new SKU
  • Correcting product details
  • Updating dimensions or weights
  • Adding packaging or kitting logic
  • Enabling custom attributes (lot, expiry, etc.)
  • Reviewing historical inventory movements

Products may exist with or without inventory.

Core product information​

Customer​

Defines which customer the product belongs to.
This controls visibility, inventory ownership, and billing behavior.

Title​

The human-readable product name used throughout the system.

SKU​

The unique identifier for the product.

  • Must be unique within the customer scope
  • Used across receiving, shipping, billing, and reporting
  • Cannot be changed once inventory exists

Barcode​

Teamship automatically generates a barcode for each product.

Barcodes can be:

  • Downloaded as a PDF
  • Printed in bulk
  • Used for scanning during receiving, picking, and packing

Unit of Measure (UOM)​

Defines how inventory is counted and transacted (e.g. piece, case).

UOM impacts:

  • Receiving quantities
  • Picking and packing
  • Inventory calculations
  • Billing logic

Dangerous Goods​

Indicates whether the product requires special handling or compliance.

This may affect:

  • Storage rules
  • Carrier eligibility
  • Shipping workflows

Custom SKU attributes​

Products can have custom attributes enabled on a per-SKU basis.

Common examples:

  • Lot code
  • Expiry date
  • Weight
  • Custom identifiers

When enabled:

  • Attributes are tracked at inventory level
  • Attributes can be searched and filtered
  • Attributes appear in inventory and shipping workflows

Custom attributes are commonly used for regulated, dated, or serialized goods.

Physical characteristics​

Master dimensions (inches)​

Defines the physical size of a single unit.

Dimensions impact:

  • Storage calculations
  • Packaging selection
  • Shipping rate calculations
  • Palletization

Weight per piece​

Defines the unit weight of the product.

Weight is used for:

  • Carrier rate calculations
  • Shipping labels
  • Compliance checks

Declared value per piece (USD)​

Used for:

  • Insurance
  • Customs declarations
  • Carrier documentation (when applicable)

Packaging and kitting​

Pieces per carton​

Defines how many individual units are contained in a carton.

This enables:

  • Case-level receiving
  • Case-level shipping
  • Accurate carton counts

Packaging barcode​

Allows cartons or kits to have a separate scannable barcode.

Used when:

  • Receiving full cases
  • Shipping sealed cartons
  • Performing case-level operations

Thresholds and alerts​

Products can define inventory thresholds to trigger notifications.

Typical use cases:

  • Low stock alerts
  • Overstock alerts
  • Reorder triggers

Thresholds help prevent:

  • Stockouts
  • Overstocking
  • Missed replenishment windows

Product status controls​

Active / Inactive​

  • Active products can be used in all workflows
  • Inactive products remain visible for history but cannot be transacted

Quarantine​

Products can be marked as quarantined.

When quarantined:

  • Inventory cannot be shipped
  • Stock remains visible but restricted
  • Used for quality holds, recalls, or investigations

Inventory history​

Each product includes a full inventory movement ledger.

The inventory history shows:

  • Date of movement
  • Event type (inbound, outbound, adjustment)
  • Order reference numbers
  • Quantity changes
  • Warehouse location
  • Attribute values (lot, expiry, etc.)

This ledger provides:

  • Full traceability
  • Audit readiness
  • Operational visibility

Inventory history can be exported to Excel for analysis or reporting.

Who can manage products​

Warehouse users​

  • Create and edit products
  • Configure packaging and attributes
  • Review inventory history

Customers​

  • Create and manage their own products (if permitted)
  • View product history for their inventory

Administrators​

  • Control permissions
  • Enforce validation rules

Operational impact​

⚠️ Changes to product dimensions, weight, UOM, or packaging can impact:

  • Storage charges
  • Shipping rates
  • Pick and pack workflows
  • Billing calculations

Review changes carefully before saving.