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Products

What Products represent​

Products define the master SKU records used throughout Teamship.

A product record represents:

  • A unique SKU and identifier set
  • Physical characteristics (size, UOM, packaging)
  • Compliance and handling attributes
  • How inventory is received, stored, picked, packed, and shipped

Products may exist with or without inventory and can be created before inventory arrives.


What you can do from the Products page​

The Products page allows warehouse users to create, edit, and manage all SKUs associated with their operation.

From this page, users can:

  • View all products created by the warehouse, team members, or customers
  • Search, filter, and sort SKUs
  • Create new products (SKUs)
  • Edit existing product details
  • Bulk create or update products using templates
  • Review product attributes and status
  • Identify whether a product is active, inactive, or in use

Products listed here may or may not currently have inventory in the system.


Product ownership and visibility​

Products are scoped by:

  • Customer
  • Warehouse account

Warehouse users may see:

  • Products created internally
  • Products created by customers
  • Shared products used across workflows

Product visibility does not imply inventory availability.


Creating and editing products​

Products can be managed in two ways:

Single product creation or edit​

  • Create a new SKU one at a time
  • Edit existing product attributes
  • Used for corrections, updates, or new catalog items
  • Ideal for low-volume or ad-hoc changes

Bulk product creation or updates​

  • Upload multiple products using an import template
  • Create or update many SKUs at once
  • Commonly used during onboarding or catalog changes

Bulk uploads can update existing products when identifiers match.


How products are used​

Once created, products are referenced across Teamship:

  • Inventory receiving
  • Inventory tracking
  • Picking and packing
  • Shipping and fulfillment
  • Billing and charges
  • Reporting and analytics

Changes to a product may impact downstream workflows.

⚠️ Updating dimensions, UOM, or packaging data can affect storage, shipping, and billing calculations.


Product lifecycle​

A product can exist in several states:

  • Created but not yet received
  • Active with inventory
  • Active without inventory
  • Inactive (no longer used)

Inactive products remain visible for historical reference.


Who can manage products​

Warehouse users​

  • Create and edit products
  • Import and update SKUs
  • Control operational attributes

Customers​

  • May create products (if permitted)
  • Cannot override warehouse-level constraints

Administrators​

  • Control product-related permissions
  • Define validation and enforcement rules

What this page does not do​

The Products page does not:

  • Show inventory quantities
  • Allocate stock
  • Perform shipping or receiving actions

Inventory-related actions occur in the Inventory and Receiving modules.